Privacy Policy

Effective date: 16 October 2026
Last updated: 16 October 2026

1. Introduction

Welcome to Sparshly™ (“Sparshly”, “we”, “us” or “our”), a brand owned by Anu Enterprises, based in New Delhi, India.

This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, https://sparshly.in (“Website”), contact us, or follow links to our social media pages and Amazon India product listings.

We aim to handle personal information responsibly, transparently and only for appropriate purposes.

2. Information We May Collect

The information we handle depends on how you interact with our Website.

A. Information you provide

If you contact us by email or through a contact form, we may receive information such as:

• Your name, if you provide it.
• Your email address.
• The contents of your message and any information you choose to share.
• Other information you voluntarily provide when making an enquiry.

Please avoid sending sensitive personal information unless it is genuinely necessary for your enquiry.

B. Information collected through website technology

Depending on the hosting provider and features enabled on our Website, technical information may be processed, including:

• IP address and general device or browser information.
• Pages visited and referring website information.
• Date, time and technical details of website requests.
• Security logs and diagnostic information.

Cookies or similar technologies may also be used by our hosting provider or other services integrated into the Website. Their actual use will depend on the tools enabled on the live Website.

C. Information collected by third-party services

When you follow a link from our Website to Amazon India, Instagram or another third-party service, that service may collect information under its own privacy policy and settings.

We do not receive your Amazon account password, payment card details or complete Amazon order information merely because you click an Amazon link.

3. How We Use Information

Where applicable, we may use information for the following purposes:

• To respond to customer enquiries and requests.
• To provide information about Sparshly products and our brand.
• To operate, maintain and improve the Website.
• To monitor website performance and troubleshoot technical issues, where analytics or diagnostic tools are enabled.
• To protect the Website against spam, misuse, fraud and security threats.
• To meet applicable legal obligations and address legitimate legal requests.

We will not use contact information for promotional email marketing unless we have an appropriate basis to do so and obtain consent where required.

4. Amazon India and External Links

Our Website is intended primarily to introduce visitors to Sparshly products and direct them to Amazon India for purchases.

When you click an Amazon link, you leave our Website and enter a third-party platform. Amazon independently handles its account services, checkout, payments, delivery, order records, returns and other marketplace functions under its applicable terms and privacy policy.

We do not control how Amazon or other third-party platforms collect or process information. Please review their policies before providing personal information or completing a purchase.

5. Cookies and Similar Technologies

Our Website or its service providers may use essential technical storage, cookies or similar technologies to support security, functionality and performance.

If we introduce analytics, advertising, social-media tracking or other non-essential technologies, we will provide appropriate information and obtain consent where required by applicable law.

You may be able to manage cookies through your browser settings. Blocking certain technologies may affect some Website functions.

The actual technologies used on https://sparshly.in should be verified before this section is treated as a complete description of the live Website.

6. Sharing of Information

We do not sell personal information as a standalone product.

We may share information, where necessary and appropriate, with:

• Website hosting, infrastructure and security providers.
• Website form, email or customer-support service providers, if used.
• Analytics or diagnostic providers, if enabled.
• Professional advisers, regulators, courts or law-enforcement authorities where legally required.
• Other parties where you have requested or authorised the relevant sharing, or where otherwise permitted by applicable law.

Service providers should receive only the information reasonably needed to perform their services and should be subject to appropriate safeguards where required.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining security, resolving disputes and meeting applicable legal obligations.

Retention periods may vary according to the type of information, the reason for processing and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it appropriately, subject to lawful retention obligations and technical limitations.

8. Data Security

We take reasonable steps appropriate to the Website and the information we handle to protect against unauthorised access, disclosure, alteration, loss or misuse.

However, no website, email transmission or electronic storage system can be guaranteed to be completely secure. Please use care when sending information online and avoid including sensitive details in general enquiries.

9. Your Choices and Privacy Requests

Subject to applicable law, you may contact us to:

• Ask what personal information you have provided to us.
• Request correction of inaccurate information you supplied.
• Request deletion of information where deletion is appropriate and legally permitted.
• Withdraw consent where our processing relies on your consent.
• Raise a question or concern about how we handle your information.

We may need to verify your identity before responding to certain requests. Some information may need to be retained where required by law or necessary to establish, exercise or defend legal claims.

To submit a privacy request, email contact.sparshly@gmail.com with the subject line “Privacy Request”.

We will handle requests in accordance with applicable law and the requirements in force at the time of the request.

10. Children’s Privacy

Our Website is intended for a general audience interested in our brand and products; it is not designed to solicit personal information from children.

Please do not knowingly submit a child’s personal information through our Website unless legally permitted and appropriate authorisation has been obtained. If you believe a child has provided personal information to us inappropriately, contact us so we can review the matter and take appropriate action.

11. Third-Party Websites and Services

Our Website may link to Amazon India, Instagram and other external websites. We are not responsible for the privacy practices, content, security or availability of those third-party services.

Your interactions with those services are governed by their own terms, policies and settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our Website, services, technology or legal obligations change.

The latest version will be published on this page with an updated “Last updated” date. We encourage visitors to review this page periodically.

13. Contact Us

For questions, concerns or requests relating to this Privacy Policy, please contact:

This Privacy Policy is intended to describe the privacy practices of the Sparshly Website. It should be reviewed and updated to reflect the Website’s actual technical configuration and applicable legal requirements before publication.